Imperial believe that its employees are its most valuable resource and that as an organisation we must invest in our workforce in order to develop and maintain the excellent standard of service that our customers expect. As part of our quality objectives Imperial provides staff with the necessary training needed to meet the company requirements and their individual development needs to maintain our commitment to Investors in People.
The Investors in People Standard was developed in 1990 by a partnership of leading businesses and national organisations, the Standard helps organisations to improve performance and realise objectives through the management and development of their people.
The Investor in People Standard is based on three key principles:
Plan – Developing strategies to improve the performance of the organisation
Do – Taking action to improve the performance of the organisation
Review - Evaluating the impact on the performance of the organisation